FREQUENTLY ASKED QUESTIONS
The best way to save on your stay is using our non-refundable, pre-paid rate and booking directly through our website. This will always be the lowest rate at the time of booking which gives you 10 percent off our best available rate. Please note: We use dynamic pricing, which means our rates change on a daily basis depending on our occupancy and demand.
For sure! You can leave your luggage for as long as you need on the day of your check-out. However, parking may not be available due to the limited nature of parking at the beach. Please chat with the front desk or give us a text.
If it is an emergency, please call 911. If you need to urgently connect with someone from our team outside of office hours and it cannot wait until morning, please call our number 1 207 351 9959 and dial 9. Otherwise, we're always available via text and will respond between the hours of 8AM-8PM.
Absolutely! All three of our properties — The Nevada, Stones Throw, and The Viewpoint — can host private events including room blocks, depending on your needs. Please inquire with our events team at functions@cranehotels.com.
Yes! Our elevator services all floors.
Our restaurant, Lulu's, is located on the street level and is open seasonally. Please check lulusmaine.com for the current hours and our planned future hours. Our sister restaurant, Stones Throw, is just 300 feet away and open year-round with the exception of a winter break. Other year-round dining options are a short drive away (several within 5 minutes, dozens of premium restaurants within 15 minutes) — we include a curated list in your check-in information!
The Nevada is literally just across the street from Long Sands Beach — a few steps.
Each rooms comes with premium hand soap, shampoo, conditioner, and body wash.
Every room has at least one seating area indoors, and a seating area outdoors on a dedicated part of the terrace or balcony.
All rooms on the 2nd or 3rd floor have two-night stay minimums only during our peak season — in July, August, and September.
A facilities fee for The Nevada is only charged during our peak season, which includes use of our peak season amenities including: Beach chair borrowing, beach umbrella borrowing, beach towel borrowing, 50% off Nubble Lighthouse yoga at The Viewpoint, discounts at Long Sands Surf School, outdoor rinse-off shower for after the beach, filtered water bottle refill station, snacks in the check-in lounge, complimentary prosecco and more.
While the check-in lounge is open daily, some guests arrive after those hours or prefer a contactless check-in. A kiosk is available 24/7 for contactless check-in — on the ground floor by the elevator.
No worries! The Nevada has a contactless check-in kiosk available 24/7. The kiosk allows you to check-in and get your key card using only your last name and confirmation number. If you know you'll be arriving late, please text, call, or email us — and we can send you even more details.
Our front desk currently has varying hours, but we'll always be open between the hours of 11AM and 6PM.
Due to the limited nature of parking at the beach, we can only offer one parking spot per room booked.
Soon — we're currently installing our electric vehicle charging!
Check-in is at 4PM. Check-out is 11AM.
Yes! Two rooms at The Nevada are ADA-compliant: The Third Floor Glass Corner Room and the First Floor Ocean Facing Room. Our building is accessible via ramps, and we have an elevator that services all floors.
Yes! Lulu's is a modern tiki bar and pan-tropical restaurant at The Nevada Hotel. Please check their website for their current and planned future opening hours. There are plenty of restaurants open year-round within a short drive, too, and we have insider recommendations just for our guests.
The Nevada is a completely pet-free property. We do not allow pets inside or on hotel or restaurant property. Under the Americans with Disabilities Act, certified service dogs that have been trained to do work or perform tasks for an individual with a disability are permitted. Emotional support animals do not fall under the Americans with Disabilities Act.
Our check-in lounge doubles as a co-working space! We have ample outlets, fast wi-fi, a filtered water fountain, and snacks — so you can work fast, in-between relaxation.
Air conditioning and heat controls are available in every room. When we restored this 1950s property, we installed energy efficient heat and cooling systems to bring it into the 21st century.
Our on-property restaurant Lulu's offers breakfast only on the weekends (Saturdays and Sundays) during our high season. While we don’t always serve breakfast at the hotel, we share an insiders guide to the best breakfast, bagel, and coffee spots around! We do serve coffee, organic teas, and juices in the check-in lounge, as well.
We're a small, locally-owned and family-run business — cancellations can impact us significantly. Please note that changes or cancellations to reservations must be made directly through the party you booked. For a full refund of your deposit, 30+ days notice is required. For a refund of your deposit minus a $25 cancellation fee, 14-29 days notice. Deposit is non-refundable less than 14 days before your stay. Pre-paid rates is non-refundable. No refund is provided for late arrivals, early departures, no-shows, or weather-related cancellations.
Daily housekeeping is complimentary and provided on a per request basis. Just use the indicator we've placed in your room to let us know you'd like your room cleaned and we'll do the rest. Are you a big coffee drinker or love our signature lotion scent? Let us know, and we'll make sure to bring you everything you need, like extra coffee or toiletries.